Frequently Asked Questions 2016-10-28T14:17:46+00:00

Frequently Asked Questions

How do I become a consignor? If you would like to register for the upcoming sale, please Click Here to register.

What do consignors receive? Consignors receive 60% of the selling price for their items and one pass to exclusive Presale/VIP sale. Select items are offered at half price to the public Sunday. You are NOT required to sell your items at the half price sale. See our How to Tag page for more information.

Is there a consignor fee? There is a $10.00 non-refundable consignor fee due at the time of registration for all consignors.

Why should I consign rather than sell at a garage sale? Tot2Tot Shop offers many advantages over garage sales. First, we offer many  items in all different categories under one roof. A person would have to shop garage sales all year, to find what they will at one of our events. Another advantage is quality. We inspect all items prior to putting them on the sales floor. People know they will find quality, name-brand items at our sale and are willing to pay a little more for it!

What can I bring? You may sell just about everything that is baby and child related , that is in clean, complete and working condition.  Please go to accepted items for full details.

Is there a limit to the number of items I may bring?  No, currently there is no limit.

Will I need an appointment to drop off things? Check-In appointments are required for consigning.  You may sign up for a check-in appointment during the registration process or from your account in MyCM.

Does all clothing have to be on hangers? Yes. All clothes must be on hangers. Onesies may be grouped together and put in a ziplock bag. Tagging Help Guide

How do I tag my items? Please refer to consignor info for full details.  It is important that you follow the instructions in order to make the sale efficient and accurate. Tagging Help Guide.

What do I price my items? As a general rule, price your items at 1/4 to 1/3 of the original retail price. If an item is like new and name-brand, you can price it higher. If an item has been well loved and is not name-brand, it should be priced on the lower end.  Also, if you don’t want to take anything home at the end of the sale, price your items to sell. Best to ask yourself, what would I expect to pay for this item? Price it no more than what you would be willing to pay. Please price items in $1.00 increments (I.e. $1.00, $2.00, $3.00, etc.) Visit our How to Price Your Items page.

Do I have to pick up my items after the sale? No. You can elect to donate all or select items. However, We CANNOT store your items after the sale. If you would like your unsold items returned, you MUST pick them up between 4:00 and 6:00 p.m. the last day of the sale. Any items that have not been picked up become the property of Tot2Tot Shop and may be donated. Sorry, there are NO EXCEPTIONS to this as we must be out of the facility and cannot store your items.

By what time on Sunday do items have to be picked up? Consignors need to arrange to pick up any items they would like back. Items MUST be picked up Sunday of the sale between 4:00 – 6:00 p.m. Doors will close by 6:00 p.m. No Exceptions! Items left after 6:00 p.m. on Sunday become the property of Tot2Tot Shop. Sorry, no exceptions.

What happens if I don’t pick-up my unsold items? All items that are not picked up by the designated pick-up time will become property of Tot2Tot Shop and will be donated to a charity.

Can I have a friend pick-up and/or drop off my items? Yes, friends can drop off and/or pick up your items.  When dropping off, they will need your consignor number, phone number and email to check you in, and they are responsible for distributing the items around the sales floor.  It is important that you put your items in the proper place, this helps sell your items. And again, at pick up they will need your consignor number, phone number and email address to retrieve your items.

What if I find that an item is missing? There are many reasons why an item may go missing from the sale.  The item was never dropped off, the tag was misplaced during the sale, item not found at pick-up (most common), tag not printed properly, etc.  Many consignors automatically assume that the item was stolen.  While this is certainly a possibility, it is not usually the reason.  We do our best to keep tabs on every item that comes through our doors. However, we cannot be held responsible for items lost before, during or after the sale. The best defense against loss is volunteers & vigilance of our consignors.  Ultimately, we are not responsible for items lost at the event, but we do the best we can to avoid this through checks & balances at drop-off, our registers & pick-up.

When will I get my check? Checks will be mailed 2 weeks after the sale.

Can I bring a stroller or a wagon to the sale?   Unfortunately because of space, we cannot allow strollers.

Is there an entrance fee? No!

What will you have at the sale? Just about everything child related.  Each sale is different, and we do not know what items will be offered until the time of the sale.

What methods of payment will you accept? We accept Cash, Debit, Visa and Mastercard. We are unable to accept personal checks.

How can I shop early? Consignors get a pass to the Exclusive Presale. There will also be a limited amount of VIP passes available to purchase .

Can I bring my children to the sale? While children are allowed at the sale, we encourage shoppers to come without them as the sale will be crowded.  If you do bring them please keep them at your sides at all times.  Please do not allow them to play with the toys or equipment unless you plan on purchasing the item.

Can I bring a shopping basket? Sure!

Will you still have the sale if it rains or snows? The sale will go on regardless of the weather. The sale is indoors.

Why are identical items are priced differently? Each consignor prices their own items.

Can I return an item? No, all sales are final. No exceptions.

How often do you have these sales? Twice a year, typically spring/summer sale is in April and fall/winter sale is in September .

Will Tot2TotShop provide a tax receipt of items I donated? No, we do not have the capability to do this.

Will you provide me with a list of items that sold? The final sales through Sunday at 4p will be uploaded into MyCM by 5p on Sunday.  Please bring a copy of this list with you or you may also access it from a smart phone.  Items sold between 4-6p on Sunday will be uploaded into owners accounts by Tuesday morning.  We will NOT be able to print settlement reports on site.

When will I receive payment for my sold items? Checks are mailed two weeks after the sale closes. Checks are mailed to the address that is in the system at the time it is locked.  Please note that any check not cashed within 60 days of issue will be cancelled.  If you have had a change of address, please change it from the “My Account” button in MyCM.

What about recalled items?  It is important to us that only safe products are offered at our sale, therefore we ask that each consignor carefully check that none of their items have been recalled before bringing them to our sale. As the seller/owner of an item, it is the responsibility of the consignor to ensure that each item meets the required safety standards.

Please use the following resources to ensure that your item has not been recalled and is not considered dangerous or un-safe:

Consumer Product Safety Commission’s (CPSC) Searchable Recall lists:

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